MTN Ghana celebrates 1 million Customers on its free self-service app dubbed ‘myMTN’ since its launch in 2019. MyMTN app allows MTN Customers to manage their account and perform services such as “top-up airtime”, purchase data bundles, manage broadband accounts and transact using MTN MoMo wallet. Also, Customers have an easy-to-use app for everything MTN-related and do not have to memorize a wide range of USSD codes for various services. New features are added to the app every month to improve the digital experience of all MTN Customers. “In line with our vision ‘To Lead in The Delivery of a Bold New Digital World to Our Customers’, MTN introduced myMTN app to allow customers have full control of their MTN account without having to visit the service center or call the call center for support. We are excited about the uptake of the app by customers and the 1 millionth Customer milestone is a testament that customers understand and are accepting the new ways of using digital means to enhance their experience on the network”, said, Dario Bianchi, Digital Transformation Lead at MTN. He added, “We are convinced that as new features are introduced on the myMTNapp monthly, it will soon become a one-stop shop for everything MTN and even more.” MTN customers who download the app receive free 50MB data upon successful registration and 4G customers also enjoy 50% bonus when buying data bundles with MoMo. Other features of the app include access to buy IDD bundles, engage in Live Chat and also manage subscription services. myMTN app is free to use, however, Customers will have to turn on their data for the app to function. More features will be added to the app in the coming weeks, including the option to buy airtime for other networks with MoMo. MTN Customers can download myMTN app from Google Play and App Store by searching for myMTN Ghana. myMTN currently has a rating of 4.1 stars on Google Play and is consistently in the top 10 apps in Ghana. MTN’s theme for 2021 is ‘The Year of the Customer: The Digital Experience’. As a result, the company continues to introduce packages aimed at making access to digital services more convenient for customers. Digital services available on MTN include ayoba, Showmax and Iroko TV: these and other services can be accessed through the Get More section on myMTN. Customers should visit www.mtn.com.gh for more information. Apexnewsgh.com/Ghana/Ngamegbulam Chidozie Stephen Please contact Apexnewsgh.com on email apexnewsgh@gmail.com for your credible news publications. Contact: 05555568093
MTN Ghana Implements Onnet/Offnet Parity Measures From November 1, 2021 In Compliance With SMP Directives
MTN Ghana today announced onnet/offnet parity measures on its network to ensure on-net/off-net parity for Voice and SMS special plans, promotions and bundle offers to enable customers enjoy the same rate for calls on MTN and calls to other local networks. In June 2020, MTN Ghana was declared a Dominant/Significant Market Power (SMP) in the Voice, Data and SMS markets. MTN has complied with all the defined directives to date by the Regulator. The objective is to increase competitiveness in the telecommunications industry. This initiative is one of the remedies imposed under MTN Ghana’s declaration as a Significant Market Power (SMP). Full details of the onnet/offnet parity are available on the company’s website www.mtn.com.gh, our social media platforms and will be published in print media. MTN Customers can also dial *550# for details. T& Cs apply. We continue to engage the Regulator to explore ways of promoting competitiveness in the industry while ensuring value for all our Customers through continued innovations in our products and services. MTN Ghana remains committed to pursuing its Ambition 2025 strategy which is anchored on building the largest and most valuable platform business to support Ghana’s digitalization agenda Apexnewsgh.com/Ghana/Ngamegbulam Chidozie Stephen Please contact Apexnewsgh.com on email apexnewsgh@gmail.com for your credible news publications. Contact: 05555568093
Winners of MTN@ 25 Mega Promo Receive Prizes: 20 More Brand New Hyundai Sonata Vehicles Up For Grabs
MTN Ghana has presented the first five (5) brand new Eighth Generation Hyundai Sonata Vehicles to the first set of winners of the MTN @ 25 Mega Promo. The winners drawn from data collated from the first month of the promotion consist of 3 national winners and 2 regional winners selected from the Ashanti and Ahafo regions. The first five winners are Mr Kofi Anane, Mr Boakye-Yiadom Osei Owusu, Miss Grace Amoah, Mr Eric Osei Agyeman and Miss Angela Dodzi Bakah. About 200 customers also received cash prizes up to GHC5,000 while 8,000 customers received airtime which were transferred to them digitally. MTN Ghana expressed its commitment to continue to brighten the lives of Customers beyond the provision of distinct Customer Experience and telecommunication services. Noel Ganson, the Chief Marketing Officer of MTN Ghana said, “the Silver Jubilee celebration could not be complete without recognizing the significant contribution of our numerous Customers to the success of the company. “With you, our Customers, we have been able to build a formidable business that provides value.” “The journey of rewarding 25 customers with the Hyundai Sonata, cash and airtime has just begun, therefore, all customers should take the MTN @25 Mega promotion seriously to benefit”, he added. Rehina Adams, Showroom Manager of Hyundai Motors and Investments Ghana Limited mentioned that the 8th Generation Sonata’s features include Push To Start, Remote Start Ignition, Voice Command Control and Shift By Wire Button. Other features include Reverse Camera and Reverse Sensors, Touch Screen with Internal Memory and Leather Seats. Angela Dodzi Bakah, one of the winners from the Ashanti region, expressed her delight in emerging as one of the winners and urged other users of MTN to be optimistic about winning. “I am very delighted. I joined the promo by doing more with MTN. I did more transactions and bought a lot of airtime and bundle. Initially, I thought it wasn’t real but winning this car has increased my confidence in MTN promotions. I encourage all Customers to subscribe to the promo and win big,” she said. MTN launched its 25th anniversary mega consumer promotion in August to reward Customers for their loyalty to the brand. The points–based promotion is designed to reward all Prepaid and eligible Post paid Subscribers (existing and new) based on their usage of products and services across MTN platforms. To participate in the promo, customers are required to dial *156# and select option 5 to opt-in. Alternatively, customers can enter the promo by downloading myMTN App and proceed to opt in digitally at https://tinyurl.com/25th-Promo. The mega promotion is expected to end on October 31st 2021. Winner Selection and Promo Rewards Customers who exceed their monthly target points by the highest percentage margin (by ranking) will be rewarded. In all, 25 Customers will be rewarded with 25 brand new Hyundai Sonata cars. Over 24,000 customers will be rewarded with cash prizes up to Ghc5, 000 and loads of free Airtime. As the 25th anniversary promotions run, MTN customers are advised to be wary of the activities of fraudsters who employ various tactics to defraud Customers. MTN Ghana will only call Customers via 0244300000. Winners of MTN promotions are not informed via any links or promo codes. MTN will not request for any money or airtime before customers redeem their prizes. Customers are advised to call the Toll-Free number 100 or interact with customer service agents on its social media handles as follows: Twitter @MTNGhana/@AskMTNGhana; Facebook: MTN Ghana WhatsApp:0554300000 and 0555300000. Customers also have the choice of using MyMTN App or Email via customercare.GH@mtn.com. Visit www.mtn.com.gh for more details on the promotion. Apexnewsgh.com/Ghana/Ngamegbulam Chidozie Stephen Please contact Apexnewsgh.com on email apexnewsgh@gmail.com for your credible news publications. Contact: 05555568093









