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Ghana: MTN Introduces EVD for Pre-Paid Customers

MTN Ghana has introduced an Electronic Voucher Distribution (EVD) Denomination Change to enable pre-paid customers who purchase airtime from retailers to receive the same value purchased. The EVD Denomination change initiative will prevent retailers from overcharging customers for purchasing electronic credit transfer. MTN customers can visit any EVD vendor (credit transfer agent) to purchase airtime and the same amount will be electronically transferred to the customer. Following the implementation of the EVD Denomination Change, credit transfer can only be purchased from 0.5Gp and in multiples of GH¢1 up to GH¢500. The system will not allow retailers to reduce the value of the airtime and charge customers more for it. Commenting on the initiative, in a statement issued in Accra yesterday the Chief Sales and Distribution Officer of MTN Ghana, ShaibuHaruna, said “As a customer-centric company, we are committed to providing distinct customer experience in every facet of our business. This issue of EVD price disparity has been a challenge and impacted our customer experience especially when MTN stopped printing recharge vouchers due to the COVID-19 pandemic”. “We have our customers at heart, and we are always working to find innovative solutions that address issues that pose a challenge to them. We strongly believe the introduction of the EVD Denomination Change will prevent over pricing and reduce EVD pricing complaints,” he added. The statement cautioned vendors against charging extra fees for EVD transactions because their fees were already built into the system and encourages customers to insist on the amount they purchase. The Electronic Voucher Distribution (EVD) popularly known as “Credit Transfer” in the Ghanaian market allows customers to top up (recharge) their accounts electronically for voice calls, data bundles or SMS. Source: GhanainTimes For publication please kindly contact us on 0256336062 or Email: apexnewsgh@gmail.com

Business

Beneficiaries of MTN Ghana Foundation YEEP impacting communities

Beneficiaries of the MTN Ghana Foundation Youth Employment and Entrepreneurial Project (YEEP) have begun training more youth in phone repairs within their communities. This comes a year after completing their skills training programme in phone repairs that qualified them for startup tool kits and ‘container’ kiosk at their preferred location to start business. During a visit to some beneficiaries in communities within the Suhum and Nsawam townships of the Eastern region, it was observed that most of the beneficiaries had apprentices at their workstations. In an interview, Mr. Derrick Awartey, who had two apprentices, said he had been so fortunate to participate in the project which provided a sustainable source of livelihood and put him in a better position to help others through apprenticeship. “At first, we sat by our parents but now you know you have a place to go to for something. With the little I get, I am not tempted to engage in any vice or rely on any man for support,” said Ms. Diana Ohene Ansah, another beneficiary. Mr. Ofori Enoch, a Beneficiary with four apprentices also commended MTN Ghana Foundation and its partners for empowering the youth through skills training. With guaranteed source of income, he said, life had become much better as he did not worry about meeting his financial obligations. Mrs. Cynthia Mills, Economic Empowerment Advisor of MTN Ghana Foundation, disclosed that out of the 100 participants selected for training through the various Assemblies, 84 managed to complete the one-month programme. She said there was a plan to scale up the training to include the repair of laptops and tablets to broaden the skill base of beneficiaries. “We are also looking at extending the project to other regions, but we are yet to settle on the regions,” she added. Apexnewsgh.com For publication please kindly contact us on 0256336062 or Email: apexnewsgh@gmail.com

Business

MTN Group settles US$300 million eurobonds

Following on from strong first half 2022 results, MTN Group today announces the further deleveraging of the balance sheet with the early settlement of US$300 million in eurobonds with a 2024 maturity date.This brings MTN’s dollar-denominated debt down to 35% of total holding company (Holdco) debt on a H1 2022 proforma basis. In late August, MTN invited eligible holders of the US$750 million eurobond – due to mature in November 2024 – to tender their notes for purchase by the company for cash. The offer attracted tenders of more than US$482 million. This was significantly more than the US$250 million originally intended for early settlement. As a result, MTN raised the final acceptance amount to US$300 million, which will be settled on Tuesday 6 September 2022. “In line with our Ambition 2025 strategy, we are committed to deleveraging the balance sheet faster in line with our capital allocation framework,” said MTN Group President and Chief Executive Officer Ralph Mupita. “This week’s early settlement supports delivery of this commitment as well as of the execution and delivery of our medium-term guidance to maintain the Holdco leverage below 1.5x.” MTN Group Chief Financial Officer Tsholofelo Molefe said that as the settlement would be funded from available cash balances, it did not affect the pro-forma Holdco leverage of 0.8x at 30 June 2022. “However, on a pro-forma basis, the settlement improves the end-June 2022 ratio of non-rand to rand debt to 35:65 from the 42:58 ratio reported in the Group’s interim results.” At end-December 2021, the Holdco leverage was 1.0x. The improvement in the first half of 2022 to 0.8x was boosted by the repatriation of R9.4 billion in cash from our operating companies (including R4.5 billion from MTN Nigeria). Apexnewsgh.com|Ghana For publication, kindly contact 0256336062 or Email: apexnewsgh@gmail.com

Business

MTN Ghana to inject $1bn into network improvement by 2025

MTN Ghana has reaffirmed its commitment to lead the mobile telephony services in the country with projected US$1billion investment in network improvement by 2025. Mrs Georgina Asare Fiagbenu, the Acting Corporate Services Manager, told journalists at the 2022 Central Regional ‘Editors Forum’ in Cape Coast, that the move formed part of activities to transform the network in support of Ghana’s digital drive by ensuring that rural telephony sites as well as network extensions were provided. She hinted that the company would be rolling out 400 new sites whilst existing 746 sites would be upgraded to 4G to, among others, help enhance services to the more than 10 million worldwide subscribers of Ayoba, which had about 15 micro applications to provide good services to the customers. A total amount of GHC64,000,000 have been invested nationwide in sustainable community projects, including 87 educational projects, 13 economic empowerment projects and four support initiatives. MTN Ghana, in the first half of 2022, contributed about 29.6 per cent of its total revenue, amounting to approximately GHS1.4 billion in direct and indirect taxes, and payments to governmental Agencies according to Ghana’s half year Financial Results for 2022. They were in support of the company’s strong support for government’s developmental projects in digital solutions like Girls in ICT Extended partnership, ICT Hub project, Accra Innovation City project, and Ghana CARES framework support. On the Subscriber Identity Module (SIM) re-registration, she noted, that MTN had increased registration points to enable customers go through the process with no stress. The company was also collaborating with the National Identification Authority (NIA) to set up 10 NIA registration points in key regions to enable individuals access the “Ghana Card” which was a caveat for the registration. “Of the over 2.8 million subscribers only 1.9 customers had linked their cards while 1.3 had fully re-registered their SIM cards. We urge all to give the SIM registration exercise a significant thought and not rush in at the eleventh hour,” Mrs Fiagbenu admonished. Mr Teddy Hayford Acquah, the Western and Central Regional Technical Manager of MTN-Ghana, was disturbed that despite the significant investments in telephone services, frequent damage to fibre-optic cabling across the country continued to hinder stable and effective network provision in some areas. He partly blamed the wonton practices to myriad of factors, particularly construction works, saying about 50 per cent of the fibre cuts were caused by road construction activities and private property developers. Buttressing his claim, he stated that the region recorded more than 142 fibre cuts in eight months and expressed fears that the number could rise to 170 by December this year. “MTN is concerned about fibre cuts in meters because, such incidences were the cause of network challenges in areas. “We are not sitting idle but working assiduously to resolve network challenges in about 28 kilometres in areas where this challenge exist because if we do not do that, it is possible to record over 170 cuts by the end of the year,” he stated. Additionally, he was exceedingly hopeful the Chamber of Telecommunication will commence negotiations with players in the construction industry to remedy the situation to help improve services to customers. The timely intervention by the Chamber of Telecos, according to him, will not only help mitigate fibre cuts incidences but enrich a sustainable stakeholder relation to deliver quality customer service regardless of one’s location. Mr Acquah employed the media to support and drive the awareness and sensitizations campaigns about the phenomenon of fibre optic cuts through their various platforms. Apexnewsgh.com

Business

MTN Ghana launches 2022 MoMo month

Telecommunication giant, MTN Ghana has launched this year’s Mobile Money month in Accra. The 2022 edition is on the theme: ‘Accelerating Growth in Digital Payments – The Role of Partnerships’ is part of efforts to ensure digital inclusion. Speaking at the launch, Chief Executive Officer (CEO) of Mobile Money Limited, Eli Hini said the feat chalked by MoMo is partly due to the mass awareness campaigns undertaken through the month-long campaign dubbed MoMo Month celebrations. He indicated that since 2012, MoMo month has been held annually to create awareness about the digital payment platform, drive financial inclusion and reward thousands of customers, agents and merchants. Mr. Hini noted that MTN MoMo has impacted the lives of millions of Ghanaians both home and abroad. Activities lined up to drive partnerships in the digital payment space during this year’s MoMo Month, he said include customer promos, digital fairs and market storms, stakeholder forum, a new initiative named as “Catch Them Young’ series, among others. Mr. Hini also thanked the various players in the industry who facilitated the launch of one the most revolutionary products to have been introduced onto the Ghanaian Finance market. “We say thank you to our Regulators, Partner Banks, Agents, and Merchants dotted across the length and breadth of Ghana” he added. For his part, General Manager for Sales Distribution of MTN Ghana, Abubakar Mohammed said the company’s decision to launch the MoMo Month at the Rawlings Park, a leading business hub in Ghana, is a testament that the company attaches great importance to businesswomen and small and medium businesses in the country.

Business

MTN Ghana strategize to get majority SIM registered before July 31 deadline

MTN Ghana is enhancing its strategies to ensure that the millions of unregistered subscribers are registered before the July 31, 2022, deadline. The Company has started sending urgent messages to customers, who are not fully registered to do so before the deadline or risk having their SIM cards disconnected. A statement issued in Accra by Nana Kofi Asare, the Acting Chief Corporate Services Officer, MTN, said the Company had also launched an internal campaign dubbed: “GRAB, CHECK AND ACT (GCA).” The campaign is to encourage all staff, irrespective of their role to assist with the registration of customers. It said with the campaign, all MTN Staff had been tasked to check the registration status of customers they interacted with so that unregistered customers could be assisted to do so. The statement said in addition, MTN had deployed its field agents to communities with lowest registration numbers to get the customers registered. Mr Shaibu Haruna, Chief Sales and Distribution Officer of MTN Ghana, said: “We are nearly at the finish line and so we have intensified our efforts to reach out to all our customers.” He said they could not afford to lose customers due to non-registration and, therefore, encouraged all its customers to ensure their data/internet SIMs in their modems and other smart devices were fully registered. “We have created many channels (including our online portal – simregistration@mtngh.com) to ensure our customers register with ease. We are encouraging them to use the available channels that are convenient for them to speed up the registration process,” he added. The Ministry of Communications and Digitalization announced the mandatory registration of all SIM cards in Ghana in October, 2021. The registration exercise which started in October 2021 is scheduled to end on July 31,2022.

Business

MTN Group CEO pays a day’s working visit to Ghana

MTN Group CEO and President Ralph Mupita has paid a day’s working visit to Ghana to engage some key stakeholders of the business and reiterate MTN’s commitment to help grow the telecommunications industry in Ghana. The Group CEO and his team of executives paid courtesy calls on the Bank of Ghana, Ghana Revenue Authority and Ministry of Finance to interact and discuss issues of mutual interest. During the visit to the Bank of Ghana Mr. Mupita expressed his appreciation to the Central Bank for the support given to the business over the years. In his remarks, the Governor of The Bank Dr. Ernest Addison congratulated MTN for the work done in the mobile financial services sector and indicated the BoG will count on the business to champion innovation and financial inclusion. Dr Addison was joined by the 2nd Deputy Governor Mrs Elsie Addo Awadzi. Mr Mupita and his delegation then called on the Commissioner General of the Ghana Revenue Authority Rev. Amishaddai Owusu-Amoah and his deputies where he commended Ghana for encouraging headline growth last year. In his engagements with the Ministry for Finance, Mr Mupita reiterated MTN Group’s commitment to the Ghana market and the company’s continuous support to the Government of Ghana in achieving its digital agenda. This is the third visit of the Group CEO to Ghana since he assumed office. The Group CEO is being accompanied by the Vice President for WECA Ebenezer Asante, CEO of MTN Ghana Selorm Adadevoh, CEO of Mobile Money Ltd Eli Hini, Chief Corporate Services Officer Sam Koranteng and Chief Finance Officer Antoinette Kwofie. The visit to Ghana is part of Ralph’s commitment to growing MTN’s business in the various markets by consistently engaging local authorities to understand their expectations and to foster cordial working relationship.

Business

SIM re-registration: MTN to deploy mobile teams to curb long queues at service centres

Ghana’s leading telecommunications company, MTN has taken the decision to rollout measures to decongest its Service Centres for the ongoing SIM re-registration exercise. The re-registration of SIM cards with the Ghana Card commenced in October 2021 and expected to continue to the end of March 2022. Ghanaians are asked to re-register their SIM card with the Ghana Card or have it become dormant after the end of the deadline. In the last few weeks, Service Centers of the various network providers have been flood with thousands of Ghanaians trooping in on daily basis to have their SIM cards re-registered. Amid the inconveniences, MTN Ghana has decided to deploy mobile teams into the communities across the country to help decongest its Service Centres. Addressing journalist through a virtual media briefing on Thursday, January 6, 2022, Mr. Abubakar Mohammed, General Manager, Regional Sales & Distribution Southern Ghana for MTN Ghana said, “Going forward, to decongest we will have almost 200 community activations happening across the country and at the same time we will have the mobile teams that will also be going to the institutions to support them with the reregistration exercise.” Mr. Abubakar Mohammed continued, “We also have in plan to increase our devices to support the activations. So all these put together we believe we will be able to decongest our service Centres and also help customers.” For customers to help MTN Ghana smoothen the process even more, Ghanaians who are yet to re-register their SIM cards are encouraged to finish with the first step of the process before visiting the service centres or any of the mobile activation points. Customers can do that by dialing *404# and following the prompt to link their numbers with the Ghana Card to generate the unique code needed to finalise the re-registration.

Business

Minister Of Communications Applauds MTN Ghana Foundation For Providing A 24 Unit Classroom Block For The Police Education System

MTN Ghana has handed over a 24-unit classroom block to the Ghana Police Service’s Depot School at Tesano in Accra. The GHS 3.4 million facility contains a Nursery and Kindergarten, a Primary School Department, and a Junior High School Department serving a student population of approximately 2,500. Speaking at the event, CEO of MTN Ghana, Selorm Adadevoh, said “Our motivation for taking on this project was fueled by our understanding that the school had been operating from a colonial, weak and dilapidated structure with no decent washroom facilities, library nor ICT laboratory. I am delighted to be here today to handover this 24-unit classroom block to the Ghana Police. It is really refreshing to know that 18 months investment in time, resources and labor has produced this beautiful new classroom complex that has been put up for the Police Depot School,” Selorm Adadevoh said. “The new facility will ease the current pressure on the school and catchment area and will provide a more comfortable learning environment for teaching and learning,” he added. On his part, the Board chairman of the MTN Ghana Foundation Prof. Franklyn Manu said, “The MTN Ghana Foundation was established with the mission to improve the quality of lives of people through life enriching and sustainable corporate social responsibility interventions in communities where MTN operates. This project is a typical example of what we set out to do as a Foundation which is to identify socio-economic issues affecting our society and then partner the relevant stakeholders to find lasting solutions to them.” Delivering the keynote address on behalf of the President, Minister for Communication and Digitalization, Hon. Ursula Owusu-Ekuful applauded MTN Ghana for the amazing job of providing a safe place for teaching and learning. She urged the students to take their lessons especially ICT seriously as it will connect them to wider and limitless opportunities in Ghana and other parts of the world. Commissioner of Police, Alex Mensah, Director General Technical of the Ghana Police thanked MTN Ghana for single handedly building such a magnificent facility for the school. “To MTN all that we can say, as it is in Macbeth is ‘More is thy due, than more than all can pay’. We are very grateful and shall always remain grateful to you anytime we enter this edifice.,” COP Mensah stated. The dignitaries who attended the ceremony included the South African High Commissioner to Ghana, Madam Grace Jeanette Mason, Deputy Minister of Education, John Ntim Fordjour, Board Chairman of the NCA, Mr. Isaac Emmil Osei-Bonsu, Director General of NCA Joe Anokye, CEO of the Ghana Telecoms Chamber, Dr. Kenneth Ashigbey, MP for Okaikwei South Constituency, Honorable Darkoa Newman, Municipal Director for Education Cynthia Obuni and other Directors of Education, Officials of the Ghana Police Service and the Police Training School, School Authorities, PTA Members, Pupils and Students of Ghana Police School. The dignitaries from MTN were Board Chairman of the MTN Ghana Foundation, Prof Franklyn Manu, Mrs. Nabila Williams, Board member of MTN Ghana Foundation, some Officers of MTN and staff. Since its establishment in 2007, the MTN Ghana Foundation has invested USD 15 million in over 158 major projects in the areas of education, health and economic empowerment which are directly impacting an estimated 4 million and several others indirectly. Education is one of three focus areas of the MTN Ghana Foundation. Out of the total number of projects, the Foundation has invested in 87 education projects and they include ultra-modern Technology Laboratory for the Ghana Institute of Public Administration (GIMPA), ICT Centers for Takoradi Technical Institute, Koforidua Technical University, Bonsu Agric University and the Assistive Technology Unit at the University of Ghana, boys’ dormitory block for Akropong School for the blind, a six-unit classroom block for Kodjonya Millennium School and eight unit dormitory block for Owerriman SHS. The Foundation has also provided over 1000 scholarships for needy and brilliant students across the country under its Bright Scholarship scheme. Apexnewsgh.com/Ghana/Ngamegbulam Chidozie Stephen Please contact Apexnewsgh.com on email apexnewsgh@gmail.com for your adverts and credible news publications. Contact: 05555568093

Business

46th Edition Of MTN SWAG Awards Launched In Accra

MTN Ghana in partnership with the Sports Writers Association of Ghana (SWAG) have officially launched the 46th edition of the SWAG Awards. The 2021 SWAG Awards is set to be held on the 17th of December 2021 at the Accra International Conference Center. MTN Ghana also used the occasion to announce a sponsorship package of fifty thousand Ghana Cedis (GHc 50,000) some souvenirs and airtime towards the SWAG Awards. The 46th MTN SWAG Awards was officially unveiled at a press conference held at MTN House in Accra. Speaking at the launch, the Chief Corporate Services Officer of MTN Ghana, Samuel Koranteng, said, “the decision to support the SWAG awards stems out of the MTN’s strong commitment to the development of sports men and women as well as sports in general”. “We are proud to be sponsoring a long-standing event that honours those who embody and have demonstrated extra-ordinary strength and resilience in their sporting endeavours”, he added. The President of SWAG, Mr Kwabena Yeboah, expressed gratitude to MTN Ghana for their unflinching support for the past decade. He said, “The partnership has gone a long way to strengthen the SWAG Awards and enhance its sustainability”. MTN Ghana remains committed to the development of sports in Ghana. The company has over the years committed resource towards sponsorship of different sporting disciplines. MTN’s support to sports development is not restricted only to sporting activities but also to sports journalists as well. MTN Ghana has been a major sponsor of the annual SWAG Awards for over 10 years and the headline sponsor of the awards for 2021. Apexnewsgh.com/Ghana/Ngamegbulam Chidozie Stephen Please contact Apexnewsgh.com on email apexnewsgh@gmail.com for your credible news publications. Contact: 05555568093

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Ghana: MTN Introduces EVD for Pre-Paid Customers

Beneficiaries of MTN Ghana Foundation YEEP impacting communities

MTN Group settles US$300 million eurobonds

MTN Ghana to inject $1bn into network improvement by 2025

MTN Ghana launches 2022 MoMo month

MTN Ghana strategize to get majority SIM registered before July 31 deadline

MTN Group CEO pays a day’s working visit to Ghana

SIM re-registration: MTN to deploy mobile teams to curb long queues at service centres

Minister Of Communications Applauds MTN Ghana Foundation For Providing A 24 Unit Classroom Block For The Police Education System

46th Edition Of MTN SWAG Awards Launched In Accra

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