15 Years of MobileMoney: MTN Ghana Rewards Dedicated Partners and Agents
MobileMoney LTD, (MML) as part of activities to crown its 15th anniversary celebrations organized awards event across the country to honour its high-performing Partners, Agents and Merchants who have been instrumental to the growth of MTN MoMo in Ghana. Speaking at the National Awards night held in Accra, the Chief Executive Officer of MobileMoney LTD, Shaibu Haruna, expressed his appreciation to the Bank of Ghana and its various partners for trusting and choosing to work with MobileMoney LTD to drive financial inclusion over the past 15 years. He said, “After 15 years, we are happy to say that we have co-created and contributed significantly to Ghana’s FinTech industry through direct and indirect employment of Ghanaians. We continue to contribute significantly to government revenue, facilitate business growth and create digital entrepreneurs. Above all, the platform has brought dignity to many Ghanaians through the transformative power of financial inclusion.” Highlighting the prospects for MoMo, Mr. Haruna said, “We continue to see significant opportunities in digital payments, cross-border payments, insurance, investment and e-commerce. These are opportunities that we can co-create and develop in the future. Our ambition for the next decade is to provide ‘financial freedom’ for every Ghanaian and this we hope to achieve through partnerships”, he concluded. MobileMoney LTD presented awards to the following: Partners FinTech Champion of the Decade: Archie Hesse – CEO of Ghana Interbank Payment and Settlement Systems (GhIPSS) for his transformative influence on Ghana’s FinTech Overall Best FinTech Company of the Year and Government Partner of the Year- Hubtel FinTech Partner of the Year (B2B) – Nsano Ltd, for their exceptional business-to-business solutions. Most Innovative FinTech Partner award; – AppsNmobile, for their creative technological solutions that enhanced the MoMo experience. Merchant FinTech Partner of the Year- BluPenguin for their exceptional service to merchants. Bank Partner of the Year (Lending): Letshego, for supporting MoMo’s lending services. Fintech Partner of the Year: Jumo, for their crucial role in enhancing mobile financial services. Remittance Partner of the Year: IT Consortium for their dedication to remittance solutions. Most Innovative Product of the Year– Agent Flex by Tyra and FAB for broadening MoMo’s utility and accessibility. Organizations Supporting MoMo to Drive Financial Inclusion Government Partner of the Year-The Electricity Company of Ghana Corporate Partner of the Year -Keed Ghana Limited MoMo Agents and Merchants Awards South East & National Best Agent – I. K. Bediako Best Merchant – China Mall Ashanti & Bono Ahafo & Bono East Best Agent – Osuani Boakye Best Merchant – China Mall South West (Central/ Western/ Western North) Best Agent – Tahiru Issaka Best Merchant – De Jab Electronics Northern Ghana Best Agent – Abdul Gafaru Banganim Best Merchant – Sparkles Pub and Restaurant Award winners for the Agents and Merchant categories took home various prizes including e- cash and motorbikes. MobileMoney LTD launched its 15th anniversary celebrations under the theme ‘Empowering Communities: Celebrating 15 Years of Progressive Financial and Digital Inclusion’. Other activities undertaken as part of the celebrations included a customer promotion float, a stakeholder forum to discuss the impact of emerging technologies promoting financial inclusion, fraud education and awareness campaigns, digital finance training for SMEs and a cashless market/trade fair. The MoMo@15 awards showcased the partnerships and innovations that have shaped MTN MoMo’s journey, setting the stage for the next decade of growth in the financial sector. Since its inception in 2009, MTN MoMo has transformed the financial services landscape in Ghana, providing millions of people with access to convenient, secure, and affordable mobile money services. The platform has millions of users and continues to be an essential tool for financial transactions. Source: Apexnewsgh.com
A New Lease Of Life: Mtn Ghana Foundation Empowers Former Trokosi Girls To Pursue Their Entrepreneurial Dreams
The MTN Ghana Foundation has supported thirty-three (33) former Trokosi girls who graduated from the Baptist Vocational Training Centre in Frankadua, Eastern Region. The beneficiaries received certificates in Catering, Hair Dressing, Dress Making, and Cosmetology. In addition to funding their training, the MTN Ghana Foundation provided them with seed capital and start-up equipment, including gas cylinders, ovens, sewing machines, fabrics, sewing kits, hair dryers, washing basins, hair relaxers, towels, roller stands, and hair products. This support is to enable the graduates to setup their businesses immediately after graduation. Commenting on the reason for the investment, Adwoa Afriyie Wiafe, Chief Corporate Services and Sustainability Officer of MTN Ghana, said, “We hope that our support will aid in their reintegration into society, reduce their dependency on their families and ultimately help them break the cycle of poverty. She further stated, “It is our hope that they will become self-reliant by using the skills they have acquired to enhance their livelihood and that of their communities.” Rev. Emmanuel Obani, Head of the Baptist Vocational Training Centre, praised the MTN Ghana Foundation for its assistance to the graduates. He said, “We are thankful to the MTN Ghana Foundation for supporting our graduates. This timely assistance will greatly benefit the beneficiaries in their career paths.” This is the second time the MTN Ghana Foundation has supported the training and reintegration of former Trokosi girls. In 2021, the Foundation assisted 15 former Trokosi girls with training, equipment, and seed capital. The success of the first project helped in extending more support to the girls this year. Since its inception in 2007, the MTN Ghana Foundation has executed over 168 major projects across Health, Education, and Economic Empowerment, positively impacting more than 4 million people throughout Ghana. Source: Apexnewsgh reports
MTN employees support breast cancer patients
In a heartfelt show of support for breast cancer awareness, MTN Ghana organized “Y’ello Goes Pink Day” for its staff in October 2024. The event, held at MTN House and its regional offices, was part of a series of activities aimed at raising awareness about the disease. Before the Y’ello Goes Pink Day event commenced, two groups within MTN—Scancom Cooperative Credit Union and Women in Technology (WIT) Cohort 3 Ladies —presented token donations to the Acting Chief Human Resource Officer, Mr. Abdallah Ibrahim, in support of women battling cancer. This donation was made to encourage MTN staff to voluntarily contribute funds for this cause. The day’s program not only educated attendees about the importance of early detection and healthy living but also fostered a sense of community among participants. The event kicked off with the Wellness Wave Fair, where employees had the opportunity to undergo medical screenings for various health checks, including Body Mass Index (BMI), blood pressure, and breast screening exercise. To promote overall wellness, the fair featured a special Bra Sales and Bra Management session led by Dansowaa Omega Amponsah, CEO of Pretty Little Things, who shared practical advice on proper bra usage and maintenance. Dietician Nana Kofi Owusu took the stage to discuss healthy eating habits that can aid in cancer prevention. He emphasized the benefits of having balanced nutrition. He also explained the nutritional value of various foods, empowering participants to make informed dietary choices for better health. Dr. Dennis Bortey, a renowned Medical Doctor, led a vital session on breast cancer and shared insights on self-examination techniques. He educated employees on how to perform self-checks and stressed that early detection can be lifesaving. During his talk, he highlighted key factors, symptoms, and treatment options for breast cancer, providing participants with valuable information to recognize early signs of the disease. To keep energy levels high, the event featured an exciting fitness session with Jay Fitness, which got everyone on their feet and actively participating in some aerobic exercises. The fitness session included giveaways, adding an element of fun and engagement to the day’s activities. At the end of “Y’ello Goes Pink Day,” MTN employees walked away with more than just gifts—they gained vital knowledge on how to live healthier lives and detect signs of breast cancer early. The event successfully fostered a culture of awareness and proactive health management, reinforcing MTN Ghana’s commitment to supporting the fight against breast cancer. Source: Apexnewsgh.com
MTN Ghana announces 80% completion of nationwide network upgrade
MTN Ghana today announced that it has completed 80% of its planned network upgrade across the country, which commenced in June 2024 and expected to end in August 2024. The upgrade involves the replacement of existing mobile network infrastructure with more efficient and environmentally friendly equipment. The Chief Technical Officer (CTO) of MTN Ghana, Thomas Motlepa, indicated the commitment of the business to delivering unparalleled network service for customers. He said, “Our customers remain at the core of our business. This upgrade will ensure that we have a more reliable and robust network and help to achieve network virtualization and increased capacity for optimum service delivery.” In expressing his gratitude to stakeholders and customers, Mr. Motlepa noted “We are thankful to our valued customers and stakeholders for their patience and support during the period especially as we experienced some intermittent network disruptions.” The modernization of the network is expected to be completed by the end of August 2024. Customers who experience any disruption to any service can call MTN toll free number 100 or reach out via any of MTN’s social media handles. MTN is on track to invest $1 billion in its network by 2025 as promised. The company continues to expand its coverage, improve customer data experience, and promote sustainable practices. Source: Apexnewsgh.com Thanks for reading from Apexnewsgh as a news publishing website from Ghana. We encourage you to freely share this story via social media platform and follow us on; Facebook on APEXNEWSGH-Tv or Please contact Apexnewsgh.com on email apexnewsgh@gmail.com for your credible news publications. Contact: 0248250270/0256336062.
MTN Ghana Blocks 4.8 Million Subscribers for Failure to Re-Register SIMs with Ghana Card
In compliance with the National Communications Authority’s directive, MTN Ghana has taken action against 4.8 million subscribers who failed to re-register their SIM cards with the Ghana card. This move has resulted in a significant 6.3% decrease in the telecom giant’s subscriber base, which now stands at 26.8 million as of the end of 2023. Earlier this year, MTN Ghana had already blocked 5.4 million SIM cards that were not registered with the Ghana card as of May 31, 2023. However, out of those blocked, 600,000 were successfully re-registered by the subscribers. The nationwide re-registration of all SIM cards, using the Ghana National ID card, was carried out by the NCA and telecom operators, with the exercise being completed by May 2023. This initiative aims to enhance security and ensure that all mobile phone users in the country are properly identified and registered. The move by MTN Ghana to block subscribers who have not re-registered their SIM cards underscores the importance of complying with regulatory requirements and maintaining accurate subscriber information. It also serves as a reminder to telecom users across the country to ensure that their SIM cards are properly registered to avoid any inconvenience in the future. Please contact Apexnewsgh.com on email apexnewsgh@gmail.com for your credible news publications. Contact: 0256336062
UER: MTN donates over 30 hampers to mothers of Christmas born babies
MTN Ghana, the leading telecommunications company in the country, recently brought joy to hospitals in the Upper East Region by presenting festive hampers to newborns born on Christmas Day. This initiative aligns with MTN Ghana’s dedication to community involvement and corporate social responsibility, with the goal of bringing happiness to mothers and families. Teams from MTN Ghana visited several hospitals in the Upper East Region, including the Bolgatanga Regional Hospital and the Bongo District Hospital. They distributed special hampers filled with essential baby items to the parents of the newborns. These hampers included clothes, blankets, diapers, soap, and other necessities to support the new parents. Martin Kumobah, the Upper East Regional Team Lead of MTN Ghana, expressed his delight in being able to contribute to the joy of families welcoming newborns on such a special day. He further thanked MTN customers for their loyalty and assured them that the company is continuously working to enhance its network coverage in the future. On Christmas Day, the two hospitals recorded a total of 8 deliveries each, with twin births occurring at both facilities. Anisa Abdulai, a Midwifery Officer at the Bolgatanga Regional Hospital, expressed gratitude to MTN for the support given to the mothers. Meanwhile, a nursing mother named Asaah Salamatu also expressed her appreciation, noting that the unexpected gesture from MTN Ghana However, in the Upper East Region, MTN Ghana donated 30 hampers to babies born on Christmas at other health facilities in the region. Source: Apexnewsgh/Ngamegbulam Chidozie Stephen Please contact Apexnewsgh.com on email apexnewsgh@gmail.com for your credible news publications. Contact: 0256336062
MTN customers to enjoy uninterrupted calls on Free After 1 Extra’ Plan
Customers on the MTN ‘Free After 1’ call plan will enjoy an enhanced customer experience with more value-added services with the introduction of the ‘Free After 1 Extra’ service. The MTN ‘Free After 1’ service was introduced a few years ago to allow customers to enjoy longer call periods after payment for the first minute of the call. Customers can subscribe to the service by dialing *550#, selecting option 6 to activate ‘Free After 1 Extra,’ and enjoy an uninterrupted call for 60 minutes, paying only for the first 1 minute after every 10 minutes on a call. With this new plan, customers who subscribe will only pay for the first minute of a 10-minute call and can continue the call for up to an hour without any interruption. This means that the customer will be charged one minute in blocks of 10 minutes. The ‘Free After 1 Extra’ is an improvement on the ‘Free After 1’ plan, which requires the customer to end the call after every 10 minutes. Noel Kojo Ganson, Chief Commercial Officer of MTN Ghana, said, “This enhanced plan was introduced based on customer feedback. We are confident that the newly introduced ‘Free After 1 Extra’ service allows customers to stay connected and enjoy uninterrupted calls with their business associates, family, and loved ones. Motivated by our belief that ‘Everybody deserves the benefits of a modern, connected life,’ we continue to create relevant offers for each customer category to meet their unique needs and preferences.” With the changing dynamics of customer preferences in the use of telecommunications services, MTN continues to drive customer satisfaction by leveraging technology to develop products and services that deliver value. These services include ‘Free After 1 Extra,’ MTN Pulse Mashup, MTN Jara, among others. Please contact Apexnewsgh.com on email apexnewsgh@gmail.com for your credible news publications. Contact: 0256336062
MTN Implements Price Increase
Scancom PLC (MTN Ghana) has implemented an upward review of its voice and data prices by 15% for most of its products and services for both pre-paid and post-paid customers. The new pricing takes effect today, 28th November 2023. The price review impacts Voice, SMS, and Data as well as Fiber Broadband and Fixed Wireless Access (4G Router/Turbonet) customers. The review has become necessary due to increased operational costs. The review will allow MTN Ghana to continue to make the investments required to sustain its business going forward. Explaining the reason for the increase, the Chief Commercial Officer for MTN Ghana, Mr. Noel Kojo-Ganson, indicated that it was due to market pressures: “We are very mindful of the challenging economic conditions and the increasing cost of inputs for our business. The price review is necessary to enable us to continue to sustain the business and make the needed investments in the network and new innovations to enhance customer experience”. MTN Ghana would like to assure its cherished customers that it would continue to focus on delivering reliable, innovative, and improved customer experience. Our customers remain our key priority and we will continue to innovate and give the best value and experience to them. To this end, MTN Ghana’s promotions, offers and loyalty schemes including the existing 50% bonus for 4G customers on myMTN App and Momo App will remain. MTN Ghana remains committed to pursuing its Ambition 2025 strategy which is anchored on five pillars – Fintech Solutions, Digital Services / Ayoba, Enterprise, Network As A Service, and an API Marketplace – to deliver a bold new digital world to customers. More information can be accessed on MTN’s website, www.mtn.com.gh, or our social media platforms. Please contact Apexnewsgh.com on email apexnewsgh@gmail.com for your credible news publications. Contact: 0256336062
83% of MTN Subscribers successfully gone through sim card registration
During a recent Media and Stakeholder Sensitization Forum in the Upper East Region, MTN Ghana shared that out of their total subscriber base of over 27 million, approximately 22.5 million subscribers have completed the mandatory sim card registration process. This accounts for 83 percent of their customer base. There are still around 17 percent, or a little over 4.5 million subscribers, who are yet to go through the registration process. MTN, as a leading telecommunications company in Ghana, remains committed to ensuring compliance with the sim card registration requirements and continuing to educate and encourage their remaining subscribers to complete the registration process. The recent Media and Stakeholder Sensitization Forum in the Upper East Region focused on informing customers and stakeholders about MTN Ghana’s efforts to enhance the quality of customer service for their subscribers. The event, held at Akayet Hotel in Bolgatanga, had the theme ‘Leveraging Technology to Serve Customers with Excellence.’ Mrs. Adwoa Wiafe, the Chief Corporate Services and Sustainability Officer at MTN Ghana, addressed the participants and emphasized the company’s commitment to extending its services to all parts of the country, including the hinterlands. During the forum, Mrs. Adwoa Wiafe also highlighted some of the activities undertaken by MTN Ghana in Bolgatanga. She revealed that the company has allocated $1 billion by 2025 to improve its services and provide social amenities to communities across the country. This significant investment demonstrates MTN Ghana’s dedication to enhancing their infrastructure and enhancing the overall customer experience. “We have the ambition to be the leading digital solutions provider for Africa’s progress. We are focused on Africa and have identified the continent’s needs. We are building our business to address future problems. We are also expanding our connectivity operations, meaning we are expanding our network. Between 2020 and 2025, we are committed to spending $1 billion on the network. Currently, we have invested $600 million in our network in Ghana. As we grow, we aim to positively impact our communities. Our foundation is involved in community projects, sponsoring students in universities, and supporting other institutions. We collaborate with communities to provide relevant skills and opportunities for our stakeholders.” She explained At the recently organized a Media and Stakeholder Sensitization Forum in the Upper East Region, with the aim of informing customers and stakeholders about their ongoing efforts to improve customer service quality. The event, held at Bolgatanga’s Akayet Hotel, revolved around the theme ‘Leveraging Technology to Serve Customers with Excellence.’ Mrs. Adwoa Wiafe, the Chief Corporate Services and Sustainability Officer at MTN Ghana, took the stage to address participants and underline the company’s commitment to expanding services, even to remote areas. During the forum, Mrs. Adwoa Wiafe emphasized MTN Ghana’s dedication to digital and financial inclusion, highlighting the need to reach underserved regions. To achieve this goal, the company plans to extend its services to 374 sites as part of their rural telephony initiative. In collaboration with government entities focused on rural telephony, MTN Ghana aims to expand its reach further. The event saw representation from various organizations including the National Communications Authority, Roads and Highways Authority, and Ghana Journalists Association, similar to previous engagements of its kind. Source: Apexnewsgh.com/Ghana For publication please kindly contact us on 0256336062 or Email apexnewsgh@gmail.com
21 days of Yello Care: MTN trains business startups on how to take advantage of social media
As part of their annual event, the Staff of MTN allocates 21 days in June every year, to provide voluntary services to their clients and communities as part of the company’s ideology to give back to society. For the year 2023, In the Upper East Region, the staff of MTN has focused their interest more on training Startups in dressmaking, smug weavers, and craft dealers within the regional capital Bolgatanga. Addressing the media, Martin Yaw Kumobah, MTN Upper East Regional Manager said: “This year, we targeted the dressmakers, smug weavers, and craft dealers because we believe these categories of business people are doing a lot but people are not hearing from them, so we want to impact their effort to enable their product of goods and services seen across the globe”. “So this year, we have chosen to educate these people I have mentioned on how to use social media to send their product of goods and services out to the world to enable them to increase their customer base”. He said “We are also interested in how they manage their customers, we also offer them training on how they will better handle their customers and also grow their customer base because, without a customer base, there is no business. We realized that they need a lot of customer skills to be able to increase their customer base”. “We also give them basic training on how to manage their finances. How to look at their capital and draw a budget and as well, what they can do to increase their revenue”. According to Mr. Kumobah, it is in the interest of MTN to move its customer base into the digital arena because the world is going digital. “We are doing a lot towards that space. So, we want our customer to also move towards that direction” Meanwhile, Stephen Maldima manager of Dansyn Innovation Social Organization (ISO) described Dansyn as a business hub located in Bolgatanga in the Upper East Region that specializes in training and skill development in information technology (IT) and entrepreneurship with the objective of making an impact on the community in which we operate while enhancing the economic and social status of the people. Taking the artisans through digital marketing, Mr. Maldima said most businesses are suffering because they don’t understand the benefit social media can offer to their businesses. Facebook, Twitter, Instagram, and some other social media platform are some of the resources they can use to increase sales and moved on with their businesses. However, also advised the startups always to create their accounts with a protected password and save it where they can easily find it. Beneficiaries who spoke to the media after the digital marketing training exercise expressed satisfaction and as well extended their gratitude to MTN for such an opportunity. Indeed, they confessed the training is an opener to them when it comes to their businesses. Apexnewsgh.com/Ghana Please contact Apexnewsgh.com on email apexnewsgh@gmail.com for your credible news publications. Contact: 0256336062