MTN Ghana has announced new measures for its MoMo transactions. From 02 April, all MoMo customers will be required to present valid ID cards before any MoMo cash-out (withdrawal) transaction can be processed. As a result of the directive, all MoMo agents will be required to select the ID type and enter the ID card number presented by the customer before the transaction can be completed. Without a valid ID card, MoMo transactions will not be processed.
The General Manager of MobileMoney, Eli Hini said the enforcement of this directive, apart from being a regulatory requirement, will also complement efforts being taken by MTN MoMo to curb MoMo fraud in the country.
MobileMoney remains committed in the fight against MoMo fraud and will continue to implement measures that will make the service safer. The request for an ID card for MoMo transactions is not a new requirement. It has been part of the service offering from the start and is strictly enforced at MTN branch Offices or Service Centers nationwide.
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